Share your views to shaping our service

Whether you are a local resident, business, community group or work in the statutory or voluntary sector – your views are vital to help us shape our service delivery to meet your needs.

As a council, we strive to work together to deliver better services and improve the lives of Lisburn and Castlereagh residents every day. The views of our ratepayers can help us identify what’s important and how we shape our services to best meet local needs.

Each year, we identify two objectives specifically focused on improving services including customer experience and health. You can read about this year’s objectives here. Sharing your views will let us know if we have focused our improvement efforts in the right areas to improve your experiences with us.

There are a number of opportunities for you to tell us what you think over the next six weeks. By taking part in this consultation, you can help shape our decision-making processes.

Come and speak to us in person, at one of our focus groups listed below:

• Monday 29 April from 5pm to 7pm at Lagan Valley Island, Lisburn
• Tuesday 30 April from 12.30pm to 2.30pm at Lagan Valley LeisurePlex, Lisburn
• Thursday 2 May from 12.30pm to 2.30pm at Castlereagh Hills Golf Club, Castlereagh

To book a place, email [email protected] or phone us on 028 9244 7559 and let us know which session you would like to attend.) Alternatively, you can book a place online at https://www.smartsurvey.co.uk/s/PIPregistration/

You can also give us your views through our online survey before the closing date of 15 May 2024 at https://www.smartsurvey.co.uk/s/draft2425PIP/

Everyone has a valuable contribution to make, and your views will help us shape our final Performance Improvement Plan.

Thank you!