Power NI, the new name for NIE Energy, has revealed that over 10,000 of its Keypad customers across Northern Ireland have taken advantage of its free Keypad app, helping them to top-up their electricity anywhere and at anytime.
The free Keypad app is available to all Power NI’s over 250,000 Keypad customers. Since its launch in October 2011, customers have been downloading it in record numbers and are able to benefit from a 2.5% discount off all electricity bought.
Outlining the reasons for the success, Power NI’s Ralph Graham said:
“With constant demands on time and pockets, we at Power NI are focused on how we can make life easier for all of our customers. By downloading our free app, users can top up their Keypad on the go.
“We know that many customers prefer to be in control of how much they spend on electricity and by moving to Keypad you can do this easily. Customers can top up whether it’s the middle of the night or whether you are travelling and want to return to a cosy home.
“Customers have praised the simple and straightforward way in which the free app has been designed, offering step by step support at all times to ensure that with the flick of their thumb they can remove the hassle of meter reading and paper bills.” said Ralph.
Power NI’s Keypad customers are among the first in the UK and Ireland to be able to access this type of service. Customers can already purchase electricity ‘top ups’ using the 24 hour Customer Helpline, at any Post Office, Paypoint, Payzone outlet or online at www.powerni.co.uk .
The Power NI application is free and available for download for your iPhone and iPad through iTunes and www.powerni.co.uk